Why Buy from Us?

We buy stuff, too.

We’ve learned a lot about what we don’t want to be, and the types of companies we don’t want to have as our own suppliers. We know buying on price alone is often a misguided approach. We know what it’s like when the best delivery estimates available are measured in multiple weeks. We learned we needed high quality first-rate suppliers and that our clients think the same way.

So here’s what we offer, and why you want to do business with Sparton Rugged Electronics:

Top-notch people

  • All of our staff – from sales and administration to manufacturing and customer service — are based in North America.
  • Our sales people have deep, directly relevant technical backgrounds and can do far more than work off a price list
  • Our technical people have solid qualifications with years of industry experience to back them up
  • We honor our commitments

Premium processes in a premium facility

  • We operate two world-class facilities with over 60,000 sq ft
  • Our operation is entirely documented and controlled, and run under ISO 9001 certified processes
  • We do a multipoint burn-in and test procedure with multiple sign-offs on every product before they go out the door
  • We’re committed to a high standard of quality and receive very few returns
  • Our production is in a controlled Electro-Static Discharge-protected facility
  • We maintain long product life-cycles with final buys and end of life notifications
  • We offer an interactive web experience from sales to support

Tremendous customer service

  • Our reputation is paramount with a 50-year history of total customer satisfaction
  • We respond quickly and effectively to our customers needs
  • We offer flexible purchasing methods
  • Fast delivery with trackable shipments
  • We offer toll-free support in North America
  • Free Technical support for the life of your product
  • We turn things around quickly and when promised, but not by cutting corners
  • We have stacks of customer testimonials

Products that meets your needs

  • Award winning, superior performing products
  • Our products are fully tested with proven reliability
  • A wide-range of standard and custom configured products
  • Same day shipping on popular products, Quick Ship Program
  • We offer superior price-performance value
  • We identify, develop and support applications that customers need now
  • We stay on top of trends and developments, and anticipate future customer needs
  • Our products work out of the box, and keep on working
  • Buyer-regret never comes up